AV
Alvira V
1 reviews | Active since Jun 2022
09 Aug 2024, 12:07
Pending application for 3 weeks
We have registered online and app**** for one of there combo deals, send through our documents as they request.
This is 3 weeks later and we have not received any feedback or a call as we requested.
Teljoy should consider their customers first hand especially the ones who have been trying to make contact non stop and still get no feedback.
We even went to their branches and didn't get any service whatsoever.
Helpful (0)
Replies (1)0
Replies (1)
Teljoy's replyOfficial
10 Aug 2024, 08:37Good day Alvira,
Thank you for bringing this matter to our attention. We sincerely regret the delay and lack of communication you've experienced.
Your feedback is crucial, and we are committed to addressing this issue promptly. We have escalated your case, and our sales team will contact you to assist you further.
We appreciate your patience and hope to resolve this matter to your satisfaction as soon as possible.
Thank you for bringing this matter to our attention. We sincerely regret the delay and lack of communication you've experienced.
Your feedback is crucial, and we are committed to addressing this issue promptly. We have escalated your case, and our sales team will contact you to assist you further.
We appreciate your patience and hope to resolve this matter to your satisfaction as soon as possible.
Best regards,
Teljoy's reply10 Aug 2024, 08:37
Official
Good day Alvira,
Thank you for bringing this matter to our attention. We sincerely regret the delay and lack of communication you've experienced.
Your feedback is crucial, and we are committed to addressing this issue promptly. We have escalated your case, and our sales team will contact you to assist you further.
We appreciate your patience and hope to resolve this matter to your satisfaction as soon as possible.
Thank you for bringing this matter to our attention. We sincerely regret the delay and lack of communication you've experienced.
Your feedback is crucial, and we are committed to addressing this issue promptly. We have escalated your case, and our sales team will contact you to assist you further.
We appreciate your patience and hope to resolve this matter to your satisfaction as soon as possible.
Best regards,