MV
Marius V
1 reviews | Active since Jun 2021
19 Apr 2023, 13:16
Payment
Teljoy does not know what they are doing cant stick to an arrangement and always struggle to allocate my payments useless
Helpful (0)
Replies (9)0
Replies (9)Teljoy's replyOfficial
19 Apr 2023, 14:26Hello Marius, we understand your frustration and thank you for raising this with us. Please note that your recent payments has been reflected on your account on time but your account is still behind with payments, we have requested our collections team to contact you and provide you with feedback on your account.
Teljoy's reply19 Apr 2023, 14:26
Official
Hello Marius, we understand your frustration and thank you for raising this with us. Please note that your recent payments has been reflected on your account on time but your account is still behind with payments, we have requested our collections team to contact you and provide you with feedback on your account.
MV
Marius V's updateReviewer Update
19 Apr 2023, 15:06Most of them times you can't allocate my payments the I must send bank statements I was behind mybe one payments bec you can't allocate my payments I have to send bank statements and proof all the time and my account still shows in areas when I know its not please fix this issue
MV
Marius V's update19 Apr 2023, 15:06
Reviewer Update
Most of them times you can't allocate my payments the I must send bank statements I was behind mybe one payments bec you can't allocate my payments I have to send bank statements and proof all the time and my account still shows in areas when I know its not please fix this issue
Teljoy's replyOfficial
19 Apr 2023, 15:11All of the recent payments have been allocated on time.
Teljoy's reply19 Apr 2023, 15:11
Official
All of the recent payments have been allocated on time.
MV
Marius V's updateReviewer Update
19 Apr 2023, 15:31So way does my account still say in arrears and why are you still debiting my old account? I told them im not working in southafika anymore so I have to pay you manually every month but you are putting interest on that amount because you can't collect from the old account and then you charge me for it you can't debit my account as I get paid in dollars so I'm pay it to my wife and she change the currency and then she pay you guys on time I can arrange the bank statements if you don't believe me no probleme because of teljoy my credit score looks bad an it's impacting my credit score
MV
Marius V's update19 Apr 2023, 15:31
Reviewer Update
So way does my account still say in arrears and why are you still debiting my old account? I told them im not working in southafika anymore so I have to pay you manually every month but you are putting interest on that amount because you can't collect from the old account and then you charge me for it you can't debit my account as I get paid in dollars so I'm pay it to my wife and she change the currency and then she pay you guys on time I can arrange the bank statements if you don't believe me no probleme because of teljoy my credit score looks bad an it's impacting my credit score
MV
Marius V's updateReviewer Update
19 Apr 2023, 15:35My payments was always paid on time its your guys that can't allocate it in time and then it reflects badly and then you ask for bank statements all the time you know how irritating that is all the time because the arrangement was made to pay it manually with the ref number and that's what was used the ref number that you provided and still many times after they would still ask for the bank statements
MV
Marius V's update19 Apr 2023, 15:35
Reviewer Update
My payments was always paid on time its your guys that can't allocate it in time and then it reflects badly and then you ask for bank statements all the time you know how irritating that is all the time because the arrangement was made to pay it manually with the ref number and that's what was used the ref number that you provided and still many times after they would still ask for the bank statements
MV
Marius V's updateReviewer Update
19 Apr 2023, 15:47Can you please tell me did they update my details I told them that I'm not working for speedies fire extinguisher any more my location has changed I have moved house no one asks that I did send them my new employment contract so I don't know if they updated it or not and definitely not the same salary
MV
Marius V's update19 Apr 2023, 15:47
Reviewer Update
Can you please tell me did they update my details I told them that I'm not working for speedies fire extinguisher any more my location has changed I have moved house no one asks that I did send them my new employment contract so I don't know if they updated it or not and definitely not the same salary
Teljoy's replyOfficial
19 Apr 2023, 16:23We have requested our collections team to contact you and assist you further.
Teljoy's reply19 Apr 2023, 16:23
Official
We have requested our collections team to contact you and assist you further.
MV
Marius V's updateReviewer Update
19 Apr 2023, 16:27Last time they said they can't contact me because I'm in another country they can mail me only
MV
Marius V's update19 Apr 2023, 16:27
Reviewer Update
Last time they said they can't contact me because I'm in another country they can mail me only
Teljoy's replyOfficial
19 Apr 2023, 16:29Thank you noted.
Teljoy's reply19 Apr 2023, 16:29
Official
Thank you noted.
