AC
Alex C

1 reviews | Active since Mar 2013

21 Dec 2017, 18:46

Paying an extra month

Hi

My 36 month contract is up at the end of December, I called the call center to make sure and to make sure i dont get charged for the service option. They then however told me that my final payment would be in January as a "Handover fee" This would then make my contract 37 months.

I didnt sign up for 37 months. I would like to know where this is in the contract.

Thanks

0
Replies (1)
Teljoy
Teljoy's reply22 Dec 2017, 08:20
Official

Good day Alex,

A Customer Care agent will contact you shortly and forward your contract to you.

Kind Regards

The Teljoy Team

Best regards,