AR
Armand R

1 reviews | Active since Dec 2020

09 Jul 2021, 16:41

Pathetic, Unprofessional Service

I made an application on Monday 5 July 2021 regarding a television. 4 Days later a lady phoned me saying there was a system error in regards to seeing my application, then she advised me the television is out of stock would I like any other one, she gave me an option and I approved it, this is now 3 days later after they clearly state on their ****py website within 2 Business Days,,,?? Thereafter she promised me they will contact me the latest end of Thursday 08 July 2021 to finalize everything. Since now nobody made contact with me, after numerous tries sending whatsapps and trying to phone no attempt has been made. This has been the same storie previously made by teljoy falsely advertising products availability and then after the application has been done informing the consumer of no stock available (SUPER UNPROFESSIONAL) . This has been the second time I received this kind of service from teljoy. Prenesh Jayichund was the first rude person I dealt with, also telling me no the television and gaming console advertised on the website and still on the website is out of stock. Pathetic service and will not recommend Teljoy to anybody

0
Replies (4)
Teljoy
Teljoy's reply10 Jul 2021, 11:05
Official
Hi Armand, 

Thank you for contacting us. 
 
Please be advised that we have attempted contacting you regarding the application to no avail. Kindly advise of a convenient time that we may reach you. 

Kind Regards 
 Teljoy Team 
AR
Armand R's update10 Jul 2021, 11:11
Reviewer Update
Dear Teljoy. Stop covering yourselfs as Im always available on my phone regards to working on it. As wel as using it for other work related purposes. Please phone me as soon as possible. This is nonsens
AR
Armand R's update10 Jul 2021, 11:13
Reviewer Update
As wel as I have sent numerous emails and call me back forms and trying to phone your numbers on websites as well to no availability. Please attend to this situation. Without blaming others for your faults. Pathetic

Teljoy
Teljoy's reply10 Jul 2021, 11:57
Official
Hi Armand, 

Please be advised that a follow up cal has been requested.
 
Kind Regards 
Teljoy Team