kS
khulekani S

1 reviews | Active since Jan 2017

01 Apr 2023, 07:24

Pathetic Service

Morning i am not happy with service i have received from teljoy the following acc number was debited twice for products that were not even delivered. The last call i got was from a delivery guy that promised to speak to him manager cause i said wanted something different from what i originally wanted but to my surprise noting is delivered but money has been debited this is disgusting.so for sanity i would like to have my refund and cancel contracts with you guys thanks or the poor service Master Rental Contract: Rent to Own ***0

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Replies (3)
Teljoy
Teljoy's reply01 Apr 2023, 08:47
Official
Hello Khulekani, we understand your frustration and sincerely apologise for the inconvenience caused. We will look into this with our team and then revert back to you swiftly.
kS
khulekani S's update10 Apr 2023, 10:14
Reviewer Update
A refund was logged on the 1st of April and was approved and I haven’t received it as yet and I’m really sceptical with service now
Teljoy
Teljoy's reply14 Apr 2023, 09:52
Official
Our team will send you the proof of payment  soon