Pathetic service

<p>I have been a teljoy customer for months now and recently decided to add something to my protfolio, I then recieved an email that I was declined with no reason. I then escalated the matter and was told that I am over indebted my the manager however if I send through my payslip and bank statement they will look into it. I then got a phone call saying that they have approved the offer and they will process it. I then got an email saying that management has reviewed my app and declined based on "The reason for this is that your Credit profile indicates that you apply monthly for Loans" this loan that I have so called app**** for is with Getbucks that have never taken up. this has got to be the worst service ever recieved and I was treated with such disrespect with these people. I have never app**** for a loan with getbucks...I want this matter escalated and I want feedback urgently.</p>