1 reviews | Active since Aug 2016
PATHETIC COMPANY AND PATHETIC SERVICE - MAXICARE - INNOVATION GROUP - TELJOY
Our appliance warranty policy which we have had for many years, was just cancelled by Absa Appliance Warranty department as they claim that we are claiming too much and they state that THEY DON'T HAVE TO GIVE US AN EXPLANATION AS TO WHY THEY ARE CANCELLING OUR POLICY. Nowhere in our policy does it state the number of claims that you may submit. We have never claimed excessively and the service we have received from this company from day 1 was absolutely PATHETIC. First it was MAXICARE, then INNOVATION GROUP, then all of a sudden now it is Absa Appliance Warranty. These people have no idea what they are doing, they are uneducated, untrained, customer service DOES NOT EXIST in this company. We have had so many complaints and issues through the years, and we have actually just wasted our money. They need to prove to me on black and white in writing where in our policy does it state the quantity of times we may put a claim in on appliances that have broken etc. that is why we took out the policy. This company is pathetic and I will never recommend them to my worst enemy. I will be putting this on Facebook as well, as I have done it before. They need to be named and shamed to prevent people from wasting their money on ******* policies like these.
Your insurance is with ABSA and not Teljoy therefore we have escalated this to ABSA who will be in contact with you to advise.
Kind Regards
The Teljoy Team
Your insurance is with ABSA and not Teljoy therefore we have escalated this to ABSA who will be in contact with you to advise.
Kind Regards
The Teljoy Team
