1 reviews | Active since May 2012
Your customer service is absolutely shocking. My account was in arrears (because 1 debt order bounced, the debt order was stopped and teljoy decides to inform me when my account is completely in arrears) you accept a R500 a month payment to get my account up to date... Then suddenly you decide you want the full amount and your ****y call center agents tell me "we don't want half payments anymore"!!!! How do you accept it and then suddenly you don't want it. I arrange to pay on the 26th of last month. On that day I get a missed call from teljoy and 2 seconds later a sms saying you are sending an agent to collect my appliance. IT WAS NOT THE END OF THE 26!!! SO COME AND FETCH YOUR APPLANCE!!!!!! I WILL EVEN LEAVE IT IN MY DRIVE WAY FOR YOUR CONVENIENCE!!!!!!!! FOR THE RECORD, Porsha is the rudest supervisor I have EVER delt with and should definitely get a course in dealing with customers!!! NO WONDER TELJOY IS RATED 1 STAR.
Best regards,
Best regards,
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