KM
Kaylynne M
1 reviews | Active since Jan 2019
06 Jun 2022, 11:44
Oh the joys of having to deal with teljoy!
Oh the joys of having to deal with Teljoy!
Where do I start. I have made application for a tv and fridge for my daughter as they have moved into a new place. This was promised to be a smooth sailing process but cost me more airtime than anything else, with still no outcome.
This is disgusting to say the least. Firstly my documentation was incorrect and when I sent the correct documentation the correct documentation, I was informed that my application expired! What the actual hell! They take so long to get back to you and all that is mentioned to you when calling is that "Your application is still in the vetting process". Really now. Please resolve the issue as soon as possible.
Helpful (0)
Replies (2)0
Replies (2)
Teljoy's replyOfficial
06 Jun 2022, 12:09Hello Kaylene, We are sorry that you were not satisfied with our service. We put great importance on the quality of our service and the satisfaction of our customers. We are looking into this for you and we will get back to you with feedback.
Teljoy's reply06 Jun 2022, 12:09
Official
Hello Kaylene, We are sorry that you were not satisfied with our service. We put great importance on the quality of our service and the satisfaction of our customers. We are looking into this for you and we will get back to you with feedback.
Teljoy's replyOfficial
06 Jun 2022, 16:24Hello Kaylynne, we understand our sales team leader has been in touch with you and explained why we had asked for correct documentation and is assisting you with the application.
Teljoy's reply06 Jun 2022, 16:24
Official
Hello Kaylynne, we understand our sales team leader has been in touch with you and explained why we had asked for correct documentation and is assisting you with the application.