Not happy with teljoy
I am renting a Panasonic 49 Inc uhd smart TV from teljoy. Had it 2 weeks and it gave problems with connecting to the Internet. They came and collected the TV and left. No loan unit was left behind. A week later after fighting with them they bring me a hisens full HD TV. Now almost 3 weeks later they still tell me the TV is waiting to be assessed by the technical team. I am paying for a uhd smaar TV but I have a full HD pice of ****. I have mailed then told them to cancel the contract and come and fetch there pice of **** but noting. Why must I pay out of my ass for a TV if I don't have it
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Teljoy's replyOfficial
18 Dec 2018, 09:23Good day Hendrik,
We sincerely apologise for the inconvenience caused.
We have escalated this to the manager.
Regards,
The Teljoy Team
We sincerely apologise for the inconvenience caused.
We have escalated this to the manager.
Regards,
The Teljoy Team
Teljoy's reply18 Dec 2018, 09:23
Official
Good day Hendrik,
We sincerely apologise for the inconvenience caused.
We have escalated this to the manager.
Regards,
The Teljoy Team
We sincerely apologise for the inconvenience caused.
We have escalated this to the manager.
Regards,
The Teljoy Team
's updateReviewer Update
18 Dec 2018, 09:29Yeah as if that is going to get my TV back like tomorrow. I have today again phoned in 4 times. Everytime I get transfered they put me on hold for 20min and then the phone drops. Bring my TV back tomorrow working 100% or give me a new one. I will only pay for the 2 weeks I had a uhd. Send me a new bill for the full hd
's update18 Dec 2018, 09:29
Reviewer Update
Yeah as if that is going to get my TV back like tomorrow. I have today again phoned in 4 times. Everytime I get transfered they put me on hold for 20min and then the phone drops. Bring my TV back tomorrow working 100% or give me a new one. I will only pay for the 2 weeks I had a uhd. Send me a new bill for the full hd