Not happy

We have been paying, more than the monthly installment & for over a year been calling & emailing requesting statements (as this is NOT sent monthly as it should), to no avail. The first month we don't pay (as according to our calculations we are ahead & due to non-existent communication from Teljoy) we are immediately harassed by rude phone calls to pay or else! We had to threaten non-payment before receiving a incorrect statement & after many more fights, we received the correct statements with correct allocation of payments.

Now again, because Teljoy fail to do reconciliation correctly, we get called again, by a different consultant, being very ryde & demanding payment.

This is disgusting customer service & the reason why we will not use this company again & likewise advise friends & family to stay away.