JO
Jolene O
1 reviews | Active since Apr 2023
01 Aug 2024, 20:15
Not acting out of good faith!!
I am extremely dissatisfied with Teljoy’s service. I recently had a broken dishwasher replaced, only to find that the new one also displays error code E11. To make matters worse, Teljoy processed two debit orders within a single week (on the 25th and 31st of July). I have now received two faulty dishwashers in a row and am deeply frustrated with this experience. I request either a replacement with a different brand or the termination of my account entirely
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Teljoy's replyOfficial
02 Aug 2024, 09:52Good day Jolene,
We regret to hear about your recent experience and understand your frustration. One of our consultants will be in contact with you shortly to address the issue with your dishwasher and to discuss the duplicate debit orders. We will work to resolve this matter promptly and to your satisfaction.
We regret to hear about your recent experience and understand your frustration. One of our consultants will be in contact with you shortly to address the issue with your dishwasher and to discuss the duplicate debit orders. We will work to resolve this matter promptly and to your satisfaction.
Teljoy's reply02 Aug 2024, 09:52
Official
Good day Jolene,
We regret to hear about your recent experience and understand your frustration. One of our consultants will be in contact with you shortly to address the issue with your dishwasher and to discuss the duplicate debit orders. We will work to resolve this matter promptly and to your satisfaction.
We regret to hear about your recent experience and understand your frustration. One of our consultants will be in contact with you shortly to address the issue with your dishwasher and to discuss the duplicate debit orders. We will work to resolve this matter promptly and to your satisfaction.