1 reviews | Active since Oct 2012
Non Existent Customer Service
I honestly think this company must be rated really quite far down when it comes to customer service.
It is not useless, it is just non existent. It is the worst frustration ever to try and deal with them and I really just want to get rid of them and never have to deal with them again.
I have been trying for two months to get a settlement from them.
Their online chat is useless, cause nobody responds. Their emails is useless cause you get a response two weeks later when your next debit order is already loaded and the amounts given will be affected. Then you phone to request a settlement and they say they are not allowed to request it over the phone. You have to send an email.
What load of **** is this. YOU DO NOT RESPOND TO EMAILS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I will never take up anything with Teljoy again and I will definitely not recommend them to anyone. It is just not worth the frustration.
A settlement quotation was sent on the 30th December 2021.
Our customer care team will email you another quotation.
Regards
The Teljoy Team.
A settlement quotation was sent on the 30th December 2021.
Our customer care team will email you another quotation.
Regards
The Teljoy Team.
I mentioned the settlement in my complaint: " Their emails is useless cause you get a response two weeks later when your next debit order is already loaded and the amounts given will be affected"
I mentioned the settlement in my complaint: " Their emails is useless cause you get a response two weeks later when your next debit order is already loaded and the amounts given will be affected"
Regards
The Teljoy Team
Regards
The Teljoy Team