JB
Jo-Anne Beaton

1 reviews | Active since Jan 2020

19 Nov 2024, 09:01

No updates reveived

I logged the call, I spoke to you numerous times, you collected the wash machine from ME, not my husband but yet you can't tell me what is going on????? Send an email or message to the cell nr or email address you have and LET US KNOW what is going on!!!!! Surely is it not a state secret! I told you numerous times husband can't answer his phone at work!!!!! All we want to know is what is the status on the washing machine, that is it!!!

0
Replies (3)
Teljoy
Teljoy's reply19 Nov 2024, 09:11
Official
Good day  Jo-Anne, 

Due to the POPIA Act, we are only authorized to provide feedback directly to the account holder. Updates regarding the washing machine will be communicated to the account holder via the contact details provided on the account. Thank you for your understanding.
 

Best regards,

JB
Jo-Anne Beaton's update19 Nov 2024, 09:49
Reviewer Update
Wow POPIA ACT???? Then why did you communicate to me last 2 weeks?????????????????????? Nope do not thank me for understanding because I do not! You want to do the POPIA ACT, you should have never spoke to me in the first place! CHECK YOUR CALLS, you phoned me on my cellnr and not my husband. Please do not throw the POPIA ACT if you do not follow it in the first place and now you wonder why I get upset.
Teljoy
Teljoy's reply19 Nov 2024, 09:57
Official
Please note we are looking into the matter and we will provide feedback shortly. 

Best regards,