JB
Justin B
1 reviews | Active since Apr 2024
05 Apr 2024, 11:59
NO SERVICEEEE
We have been struggling to receive statements because I want to settle my account but no feedback,have read some other reviews and people have been struggling with the same issue!!!nothing is being done about this and this service will not make me continue with teljoy after my contract is done
Helpful (0)
Replies (5)0
Replies (5)
Teljoy's replyOfficial
05 Apr 2024, 12:30Good day Justin
We are sorry to hear about the trouble you've been experiencing with receiving your statements and the frustration it has caused. Rest assured, we understand the importance of settling your account and the need for clear communication in resolving this issue.
Please accept our sincere apologies for the inconvenience you've faced. I want to assure you that addressing your concern is a priority for us. We are actively working on resolving the issue and ensuring that your statement is sent to you promptly.
Your feedback is valuable to us, and we are committed to improving our services to better meet your needs.
We are sorry to hear about the trouble you've been experiencing with receiving your statements and the frustration it has caused. Rest assured, we understand the importance of settling your account and the need for clear communication in resolving this issue.
Please accept our sincere apologies for the inconvenience you've faced. I want to assure you that addressing your concern is a priority for us. We are actively working on resolving the issue and ensuring that your statement is sent to you promptly.
Your feedback is valuable to us, and we are committed to improving our services to better meet your needs.
Best regards,
Teljoy's reply05 Apr 2024, 12:30
Official
Good day Justin
We are sorry to hear about the trouble you've been experiencing with receiving your statements and the frustration it has caused. Rest assured, we understand the importance of settling your account and the need for clear communication in resolving this issue.
Please accept our sincere apologies for the inconvenience you've faced. I want to assure you that addressing your concern is a priority for us. We are actively working on resolving the issue and ensuring that your statement is sent to you promptly.
Your feedback is valuable to us, and we are committed to improving our services to better meet your needs.
We are sorry to hear about the trouble you've been experiencing with receiving your statements and the frustration it has caused. Rest assured, we understand the importance of settling your account and the need for clear communication in resolving this issue.
Please accept our sincere apologies for the inconvenience you've faced. I want to assure you that addressing your concern is a priority for us. We are actively working on resolving the issue and ensuring that your statement is sent to you promptly.
Your feedback is valuable to us, and we are committed to improving our services to better meet your needs.
Best regards,
JB
Justin B's updateReviewer Update
05 Apr 2024, 13:17I received a response now but I didn't get a full statement,the statement is not telling me how much is my outstanding balance the whole point was that I want to settle my account but I first need to know how much????
JB
Justin B's update05 Apr 2024, 13:17
Reviewer Update
I received a response now but I didn't get a full statement,the statement is not telling me how much is my outstanding balance the whole point was that I want to settle my account but I first need to know how much????
Teljoy's replyOfficial
05 Apr 2024, 13:23Tejoy is a rental company and our statements don't show outstanding amounts, however we will request that our team to send you an accelerated amount as per your request.
Best regards,
Teljoy's reply05 Apr 2024, 13:23
Official
Tejoy is a rental company and our statements don't show outstanding amounts, however we will request that our team to send you an accelerated amount as per your request.
Best regards,
JB
Justin B's updateReviewer Update
05 Apr 2024, 13:26Thank you that will highly appreciated
JB
Justin B's update05 Apr 2024, 13:26
Reviewer Update
Thank you that will highly appreciated
Teljoy's replyOfficial
05 Apr 2024, 13:41You are welcome.
Best regards,
Teljoy's reply05 Apr 2024, 13:41
Official
You are welcome.
Best regards,