bB
bessie B

1 reviews | Active since Jul 2025

07 Sept 2026, 11:17

NO SERVICE PATHETIC

Pathetic service, waiting already nearly 20 days. no one comes back to you NO SERVICE

0
Replies (5)
Teljoy
Teljoy's reply07 Sept 2026, 11:23
Official
We sincerely apologies for the unacceptable delay and the frustration this has caused.We will ensure that your matter is followed up with the relevant team and that you receive clear feedback on the way forward.

Thank you for your patience, and once again, we sincerely apologies for the experience.
bB
bessie B's update07 Sept 2026, 11:59
Reviewer Update
apology not accepted couch still broken???????????
Teljoy
Teljoy's reply07 Sept 2026, 12:02
Official
We acknowledge that the matter needs to be resolved, not simply acknowledged. We will ensure that your repair/replacement request is followed up with the relevant team and that you receive feedback on the next steps.
bB
bessie B's update07 Sept 2026, 12:31
Reviewer Update
SO WHAT ARE YOU GOING TO DO AB9OUT THE PROBLEM

Teljoy
Teljoy's reply07 Sept 2026, 13:06
Official
We understand your frustration, and you are right to expect a clear answer on how we are going to resolve the problem.

We have escalate the matter to the relevant team for urgent attention and arrange for the couch to be assessed so that the appropriate resolution,