jW
janine W
1 reviews | Active since Apr 2014
17 Jun 2024, 15:01
no response on email just thetening sms
i have a contract with tejoy for a 36 month contract i payed 36 full installments and in the first month they took a extra instalment of nearly full payment so to come to 37 installments now they requesting a 38 instalent i have requested assistance from them explaining the matter and providin them with all transactions now they treaten me to reposes the item
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Teljoy's replyOfficial
18 Jun 2024, 08:01Good day Janine,
We have received your query regarding the 36-month contract and the additional instalments that have been deducted. Please be assured that we are investigating this matter thoroughly to resolve it promptly. One of our consultants will be in contact to provide an update and ensure this situation is resolved to your satisfaction.
We have received your query regarding the 36-month contract and the additional instalments that have been deducted. Please be assured that we are investigating this matter thoroughly to resolve it promptly. One of our consultants will be in contact to provide an update and ensure this situation is resolved to your satisfaction.
Teljoy's reply18 Jun 2024, 08:01
Official
Good day Janine,
We have received your query regarding the 36-month contract and the additional instalments that have been deducted. Please be assured that we are investigating this matter thoroughly to resolve it promptly. One of our consultants will be in contact to provide an update and ensure this situation is resolved to your satisfaction.
We have received your query regarding the 36-month contract and the additional instalments that have been deducted. Please be assured that we are investigating this matter thoroughly to resolve it promptly. One of our consultants will be in contact to provide an update and ensure this situation is resolved to your satisfaction.