PG
Phillip G
1 reviews | Active since May 2016
06 Mar 2018, 07:37
No response from Teljoy
I need a letter from Teljoy to say that my account is paid up, however, after numerous requests by e-mail and phone (the person never answers her phone and rarely returns calls!) I am still waiting for the letter. Surely this is not that difficult to do? Is this customer service?
Helpful (0)
Replies (3)0
Replies (3)
Teljoy's replyOfficial
06 Mar 2018, 09:39Good day Phillip,
We apologise for the inconvenience. We will get a Customer Care agent to assist you.
Kind Regards
The Teljoy Team
Best regards,
Teljoy's reply06 Mar 2018, 09:39
Official
Good day Phillip,
We apologise for the inconvenience. We will get a Customer Care agent to assist you.
Kind Regards
The Teljoy Team
Best regards,
PG
Phillip G's updateReviewer Update
07 Mar 2018, 08:58Almost 24 hours since there response and Sarona still does not answer her phone or respond to messages!
PG
Phillip G's update07 Mar 2018, 08:58
Reviewer Update
Almost 24 hours since there response and Sarona still does not answer her phone or respond to messages!
PG
Phillip G's updateReviewer Update
07 Mar 2018, 12:35Teljoy rep**** with the required letter. Thanks
PG
Phillip G's update07 Mar 2018, 12:35
Reviewer Update
Teljoy rep**** with the required letter. Thanks