RB
Rian B

1 reviews | Active since Sept 2013

12 Feb 2018, 17:46

No response after numerous requests

I received a recliner couch from Teljoy, only to find out that the couch has a tear in it. I informed teljoy the day after about this, after numerous calls and emails, NO response.

This is really poor TELJOY.

Over all your customer service and after sale service is shocking.

0
Replies (4)
Teljoy
Teljoy's reply13 Feb 2018, 08:42
Official

Good day Rian,

We apologise for the inconvenience, we will investigate and revert back.

Kind Regards

The Teljoy Team

RB
Rian B's update14 Feb 2018, 17:08
Reviewer Update
Still no response from Teljoy. This is ridiculous. Horrible horrible horrible service. Absolutely no feedback after 2 weeks. Do you not care about your lack of service at all Teljoy????????????
RB
Rian B's update20 Feb 2018, 13:22
Reviewer Update
Thank you for replacing my item Teljoy. Very happy client.
RB
Rian B's update03 Mar 2018, 10:30
Reviewer Update
Thank you for replacing my item Teljoy. Very happy client