RL
Rudy L

1 reviews | Active since Mar 2018

04 Jun 2020, 13:18

No payment holiday

I made contact with Teljoy on a number of occasions to inform them that I am at home on a no work no pay basis since the start of lockdown. Still they continued to debit my account and incurred more cost to me because I dont have money in the bank to pay. I send them prove and they confirmed receiving it. Very dissatisfied and disappointed!

0
Replies (1)
Teljoy
Teljoy's reply04 Jun 2020, 16:12
Official
Good day Rudy,

An agent has attempted to contact you to no avail. A payment relief plan was offered and we had not received feedback from you as to whether you would accept or decline the plan. 

Kindly advise as to when we can contact you. 


Kind Regards 
The Teljoy Team