JK
Johanna K
1 reviews | Active since Aug 2024
10 Sept 2024, 13:41
NO NO NO JOY in Teljoy!!!
Still awaiting the replacement of my TV that was taken during a armed house ******* on 30/7/2024. Claim only finalised 22/8/2024 - new TV will be delivered. Last week after my review - logistics contacted me, no stock available. This morning I phoned again - still no stock available??
Do yourself a favour and go onto the Teljoy website - search 50" Hisense Smart TV = 9/9 available in your region. But Teljoy cannot replace my claim TV?? I would LOVE an explanation!!
Helpful (0)
Replies (5)0
Replies (5)
Teljoy's replyOfficial
10 Sept 2024, 14:14Hello Johanna
We understand your frustration regarding the delay in replacing your TV. Stock availability can vary across different channels, but we are working to resolve your claim as soon as possible. Rest assured, our team is doing everything to expedite the process and get your replacement TV to you. We appreciate your patience and will keep you updated.
We understand your frustration regarding the delay in replacing your TV. Stock availability can vary across different channels, but we are working to resolve your claim as soon as possible. Rest assured, our team is doing everything to expedite the process and get your replacement TV to you. We appreciate your patience and will keep you updated.
Teljoy's reply10 Sept 2024, 14:14
Official
Hello Johanna
We understand your frustration regarding the delay in replacing your TV. Stock availability can vary across different channels, but we are working to resolve your claim as soon as possible. Rest assured, our team is doing everything to expedite the process and get your replacement TV to you. We appreciate your patience and will keep you updated.
We understand your frustration regarding the delay in replacing your TV. Stock availability can vary across different channels, but we are working to resolve your claim as soon as possible. Rest assured, our team is doing everything to expedite the process and get your replacement TV to you. We appreciate your patience and will keep you updated.
JK
Johanna K's updateReviewer Update
10 Sept 2024, 14:55Same old, same old response!
I don't think I will have a TV by Christmas - all just buying time.
Meanwhile you have stock to sell, but not to replace mine that I paid insurance on for 36 months?
Please show me otherwise.... I beg you!
I don't think I will have a TV by Christmas - all just buying time.
Meanwhile you have stock to sell, but not to replace mine that I paid insurance on for 36 months?
Please show me otherwise.... I beg you!
JK
Johanna K's update10 Sept 2024, 14:55
Reviewer Update
Same old, same old response!
I don't think I will have a TV by Christmas - all just buying time.
Meanwhile you have stock to sell, but not to replace mine that I paid insurance on for 36 months?
Please show me otherwise.... I beg you!
I don't think I will have a TV by Christmas - all just buying time.
Meanwhile you have stock to sell, but not to replace mine that I paid insurance on for 36 months?
Please show me otherwise.... I beg you!
Teljoy's replyOfficial
10 Sept 2024, 15:24Hello Johanna
We are conducting a priority stock check right now to ensure we can provide a replacement for your TV as quickly as possible.
We are conducting a priority stock check right now to ensure we can provide a replacement for your TV as quickly as possible.
Teljoy's reply10 Sept 2024, 15:24
Official
Hello Johanna
We are conducting a priority stock check right now to ensure we can provide a replacement for your TV as quickly as possible.
We are conducting a priority stock check right now to ensure we can provide a replacement for your TV as quickly as possible.
JK
Johanna K's updateReviewer Update
10 Sept 2024, 15:29Thank you for the effort - check with your sales department - Teljoy advertises 50" Hisense Smart TV's for my region - 9/9 available....
JK
Johanna K's update10 Sept 2024, 15:29
Reviewer Update
Thank you for the effort - check with your sales department - Teljoy advertises 50" Hisense Smart TV's for my region - 9/9 available....
Teljoy's replyOfficial
10 Sept 2024, 15:50Hello Johanna
Please note that we have spoken to the account holder to provide her feedback and it has all been sorted out.
Please note that we have spoken to the account holder to provide her feedback and it has all been sorted out.
Teljoy's reply10 Sept 2024, 15:50
Official
Hello Johanna
Please note that we have spoken to the account holder to provide her feedback and it has all been sorted out.
Please note that we have spoken to the account holder to provide her feedback and it has all been sorted out.