1 reviews | Active since Nov 2016
No loyalty to longstanding clients
<p>I have been with Teljoy for longer than I can remember - the very first MNET decoder and TV I ever owned was through them. I spend on avergae R2700 a month with Teljoy. Through all the years Judy handled mymy account - never a days hassle or problem, just perfect service.</p> <p>Now she has retired and I am at the mercy it seems of the new generation os sales people. Do a credit check and decline imediatley, don't phone me back, don't care.</p> <p>In all the years (20+) that I have been with you my account has been handled flawlessly by myself, never a payment skipped even though I have been through the hardest of financial times - Judy could see and apreciate that.... Sad, very sad indeed</p>
I will pay the remaining devices/contacts on my name until they are complete - then I guess it's the end of the road with Teljoy.
I will pay the remaining devices/contacts on my name until they are complete - then I guess it's the end of the road with Teljoy.
Good Day Mr Pyott
Thank you for contacting Teljoy and for the details provided.
We do appreciate your business and your loyalty over the years as one of our long standing clients.
Thus this matter has been handed through to our Call centre Sales Supervisor to look into the matter and contact and advise accordingly.
Thank you
Kind Regards
Your Teljoy Team
Good Day Mr Pyott
Thank you for contacting Teljoy and for the details provided.
We do appreciate your business and your loyalty over the years as one of our long standing clients.
Thus this matter has been handed through to our Call centre Sales Supervisor to look into the matter and contact and advise accordingly.
Thank you
Kind Regards
Your Teljoy Team
Good Day Mr Pyott
The matter has been reviewed by management and as mentioned before we do value you as a long standing Teljoy client and appreciate your loyalty over the past 20 years.
However as we need to follow and ensure that processes are adhered to before we are able to continue ,we do require the requested documents to proceed any further.
Thanking you in advance.
Kind Regards
Your Teljoy Team
Good Day Mr Pyott
The matter has been reviewed by management and as mentioned before we do value you as a long standing Teljoy client and appreciate your loyalty over the past 20 years.
However as we need to follow and ensure that processes are adhered to before we are able to continue ,we do require the requested documents to proceed any further.
Thanking you in advance.
Kind Regards
Your Teljoy Team