1 reviews | Active since Mar 2025
No joy from Teljoy, only wasted nights on expensive ******* beds
I acquired a double bed about 2 and half years ago and this bed has given my wife and I endless bad nights and back aches. Neither my Wife or myself are overweight, yet the bed springs are just under the surface. I have been trying to communicate this to Teljoy for more than a year already, but to no avail. No response to phone calls, mails or online complaints. Best part is that I have withheld monthly payments for them to call me promptly for arrears, then they say that there is nothing that they can do until my account is up to date.
I am now fed up and Teljoy may return my monthly money wasted on their ******* and remove their double bed promptly!!
I would strongly discourage good people doing business with this bunch
This is certainly not the level of service we aim to provide, and we appreciate you bringing it to our attention.
Please note that in order for us to log and process a service or replacement request, the account does need to be up to date, as per our terms and conditions. However, we would still like the opportunity to review your matter and assist where possible.
we will escalate this to the relevant department to investigate the issue with your bed and assist you further.
We value your feedback and would like the chance to resolve this for you.
A senior consultant will contact you to assist.
This is certainly not the level of service we aim to provide, and we appreciate you bringing it to our attention.
Please note that in order for us to log and process a service or replacement request, the account does need to be up to date, as per our terms and conditions. However, we would still like the opportunity to review your matter and assist where possible.
we will escalate this to the relevant department to investigate the issue with your bed and assist you further.
We value your feedback and would like the chance to resolve this for you.
A senior consultant will contact you to assist.
It is now the evening of 9th March, 5 days window for your senior consultant to respond.
I would still love to know what could quantify you *****ing my money, my sleep and my Joy, Teljoy.
In the meanwhile,.kan still getting notifications that I am in arrears.
Come and fetch your damn bed and return my money.
Even your apologies suck
It is now the evening of 9th March, 5 days window for your senior consultant to respond.
I would still love to know what could quantify you *****ing my money, my sleep and my Joy, Teljoy.
In the meanwhile,.kan still getting notifications that I am in arrears.
Come and fetch your damn bed and return my money.
Even your apologies suck
We’re very sorry to hear about your experience and understand your frustration. Please note that management will be contacting you to urgently assist and address this matter. Thank you for bringing this to our attention.
We’re very sorry to hear about your experience and understand your frustration. Please note that management will be contacting you to urgently assist and address this matter. Thank you for bringing this to our attention.