No joy from Teljoy

My fridge broke. It took Teljoy 2 weeks to replace. No one bothered to provide me with feedback. I had to keep phoning them. I had to throw away round R3000 worth of food due to bad service. I was asked to send the slip through for food gone bad. Its been another 2 weeks with once again NO response from Teljoy!! Quick to take money but definately not quick to assist customers!