No feedback!!!

When I app**** in December at Teljoy, the service was so quick and friendly. But now, beginning of February, I apply for a second product but was declined twice. After numerous enquiries, no one is getting back to me. Below the email I forward to the review team email as well as the customer service email.

No one is getting back to me as to why my application was declined.

It seems that I have to take it further ti hellopeter and the ombudsman.

And by the way, the website of lucidliving which your people from review refer me to, is a disaster. I can't see any credit analysis of me there.

Your people should rather use my Credit Score report from Experian Bureau which is accurate.

Also, I made a payment of R289 x 2 plus your debit order went through, but nobody notify me that I paid too much!

I hope 'someone' will revert back to me via email as to why my application was declined (twice).

Kind regards

Willie van Jaarsveld

This is really bad servicr.