MJvR
Mariska Janse van Rensburg
1 reviews | Active since Mar 2023
29 Jul 2024, 09:34
No customer feedback!!!
I am having issues getting someone to assist me with my Teljoy account , For the past 3 -4 months my account is apparently in 'arears' when I have made arrangement because I have asked Teljoy to debit my account then they don't I would then get a message stating my account is in arrears , with R82.00 I do not know what the R82 is for??? I hope I can get assistance from Teljoy after this review because call back requests and emails does not seem to work.
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Teljoy's replyOfficial
29 Jul 2024, 10:48Good day Mariska,
We acknowledge your concerns regarding your Teljoy account and the issues you've encountered with debits and arrears. Please note we will investigate your query and a member from our accounts department will be in contact to assist you promptly. We are dedicated to resolving this matter efficiently.
We acknowledge your concerns regarding your Teljoy account and the issues you've encountered with debits and arrears. Please note we will investigate your query and a member from our accounts department will be in contact to assist you promptly. We are dedicated to resolving this matter efficiently.
Teljoy's reply29 Jul 2024, 10:48
Official
Good day Mariska,
We acknowledge your concerns regarding your Teljoy account and the issues you've encountered with debits and arrears. Please note we will investigate your query and a member from our accounts department will be in contact to assist you promptly. We are dedicated to resolving this matter efficiently.
We acknowledge your concerns regarding your Teljoy account and the issues you've encountered with debits and arrears. Please note we will investigate your query and a member from our accounts department will be in contact to assist you promptly. We are dedicated to resolving this matter efficiently.