No costumer loyalty, a absolute disgrace, more worried about new clients that existing costumers

No customer loyalty, and a feeling of not being valued. I started my contract with teljoy on the 8th of august, and decided to add on my contract because after i had a problem "see previous complaint" and was finally sorted out , to grow my teljoy account. Now the funny this is should i decided that I wanted my washing machine and the laptop last month I could have got both but because I took my washing machine I now need to wait for another 3 months before I can add anything and that was never explained to me ... So this is the same disgusting service I received with initial complaint, fyi I even paid overcharged premiums but I'm not allowed to add items on what a lot of ..., so what I will do is tonight I will go to incredible connection and buy a new laptop on my credit card because for my bank i'm a valued costumer and i wont sit with the same issues as with teljoy. I will pay my machine up and teljoy will never see me again