RM
Ricardo M

1 reviews | Active since Jun 2020

18 Jun 2020, 18:29

No Assistance in Sales or Repairs

Hi. It is now 18th June and no reply, no feedback and no answered calls.

1. On 1st April I app**** for a tv and the application was successful (I have a reference number as well). The status of my profile indicated the tv was out on delivery. When I checked again, the application and delivery was off my profile - no record on my profile. I then app**** again and was declined, due to me having a previous approved application. There is still no word, feedback or contact from your company.

2. We discovered that the laptop that we are renting has a faulty hdmi port and a non-working webcam. I have emailed the fault to you guys on 31 May 2020. I was told a repair technician will be in contact. There is no word, feedback or contact from this department.

Your urgent response is greatly appreciated.

0
Replies (1)
Teljoy
Teljoy's reply19 Jun 2020, 16:04
Official
Good day Ricardo, 

Both our Sales and Technical team has been in contact to assist accordingly. 

Should you require further assistance please do not hesitate to contact us. 

Kind Regards,
The Teljoy Team