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aliciajpsteyngmail.com aliciajpsteyn
1 reviews | Active since Feb 2025
03 Mar 2025, 10:58
My experience was re...
My experience was really good in the beginning but now I can't get hold of no one from Teljoy for my payments to go through as there is money in my account but it comes back debit order unsuccessful as the full amount is R730 as we did only get the appliances at the end of the month so they must work it out pro-rata but still no feedback from Teljoy
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Teljoy's replyOfficial
03 Mar 2025, 11:09Hello Alicia
We sincerely apologize for the frustration this situation has caused you. We understand how important it is to have this resolved, and we will escalate this matter to our Accounts Department Supervisor to assist you as soon as possible.
Please rest assured that we are looking into this as a priority.
We sincerely apologize for the frustration this situation has caused you. We understand how important it is to have this resolved, and we will escalate this matter to our Accounts Department Supervisor to assist you as soon as possible.
Please rest assured that we are looking into this as a priority.
Teljoy's reply03 Mar 2025, 11:09
Official
Hello Alicia
We sincerely apologize for the frustration this situation has caused you. We understand how important it is to have this resolved, and we will escalate this matter to our Accounts Department Supervisor to assist you as soon as possible.
Please rest assured that we are looking into this as a priority.
We sincerely apologize for the frustration this situation has caused you. We understand how important it is to have this resolved, and we will escalate this matter to our Accounts Department Supervisor to assist you as soon as possible.
Please rest assured that we are looking into this as a priority.