Money *******

Good day Wendy.

I have spoken to Landau Attorneys and they said for me to contact teljoy as they do not have a department for fixing or anything technical. I have been back and forth about this problem with no actual answer as to what to do. I am paid up fully and Landau said they will be sending Teljoy the proof but as to what i need to do about my faulty appliance, no one knows what to do or how to advice me on what to do. It now honestly just feels like teljoy received their money and now do not care anymore about anything else.

If you can please advice me and give me a solution to my problem it would be much appreciated.

Many thanks.

Ruan

So in other words i just wasted that money by paying so much for something that is not working and now being expected to pay even more to get it fixed which it cant be. Thats very helpful... I seriously regret paying the outstanding and would rather have gone and fought my case in court as to why i refuse to pay. I got told that after i paid up in full it would be looked into and thats why i had to wait so long before approaching this problem but now it seems like there never would have been a solution and teljoy just wanted my money anyway even though the appliance doesnt work.

Im sorry i already spent so much money on this worthless thing and now being expected to spend more to fix it when i have been told its faulty and needs to be replaced completely as it doeant even turn on anymore.

I cant believe this is how customers get treated. Even though i have been handed over as i couldnt pay and was unemployed after loosing my job which was out of my control. They dont take into concideration how well you paid in the past when i was employed and only fall back on being handed over for being unemployed.

This is a service i wont make use of again and i wont be recommending anyone to this service anymore either. When speaking to people on the phone they are clearly just trained to say they understand but in reality they dont care. Thanks teljoy, for nothing. You can come and collect your faulty device and keep it as i cant use it anyway

Kind regards

Ruan

Hello Wendy.

I am not prepared to spend more money on an item i already paid so much for. I will just throw it away and see it as a loss. My point is not being seen and i am tired of fighting over it. Teljoy has my money and therefor doesnt care anymore. It wasnt my fault i was unable to pay and got handed over. At least i still paid up to the last cent and a bit more actually. The least they could have done is make a compensation of some sort that doesnt involve me spending more money and giving them more money than they already got out of me.

Kind regards

Ruan

Thank you Wendy.

I will be waiting for their response.

I just hope its not hands up in the air with no response.

Kind regards

Ruan