SZ
S.A. ZD

1 reviews | Active since Apr 2017

11 May 2021, 10:49

MISLEADING SERVICE OFFERING | RENT TO OWN

This rent to own model is quite misrepresented by TELJOY. 1. They talk of no credit scoring to qualify and yet decline applications based on low credit score, what is that about???? I thought affordability was the main qualifying criteria and what sets them apart from your normal credit providers but they definitely are just are another credit provider basing their entire assessment on credit scoring. why then call it RENT TO OWN. Disappointed and completely do not understand the concept of this entire organisation. it definitely isn't rent to own if I am declined based on low credit scoring. stop misleading the public!

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Replies (1)
Teljoy
Teljoy's reply11 May 2021, 12:07
Official
Hi S.A ZD

The rent-to-own model and flexibility of it makes sense for those who can’t afford cash or for those who enjoy the flexibility of not being locked in, unlike a credit agreement where you don’t have an option to cancel or upgrade. 

We conduct credit assessments through our credit bureau based on affordability assessments. Different factors are taken into account: payment history, affordability, regularity, etc. Whether the application is new or an add-on to an existing account, every customer is vetted. We do this to ensure the financial well-being of our customers. 

Should you wish to view your current rating, please visit, http://www.lucidliving.co.za/registrationtj/ for more information. 

Should you require further assistance, do not hesitate to contact us. 

Regards
The Teljoy Team