CW
Curt W

1 reviews | Active since Feb 2014

12 Feb 2016, 14:34

Michelle Joubert

I have a maintenance/service contract with the above.my 1st log in was on 22 dec 2015.The fridge has been in and out the workshop/subcontractors for Teljoy on nymerous occasions now.Just yesterday late afternoon they came to my home to repair,at 5 when i got home the fridge still did not work,this is now after repairing.Because the fridge,a huge metallic silver has been carted to and fro so many times,the outer shell now came back with terrible small dents in the front/doors.The handle where they tied it down onto the van ahs been chafed off/the paint.I will not accept this sort of treatment,neither am i prepared to accept a fridg in that state that they have damaged.I went off on the people at Teljoy once again this morning,after sending mails late last night,bout 23h00 to the various depts ate Teljoy.That was round about 10h30 when i last spoke to someone at Teljoy,No reply since.I am highly cheesed off as i am writing this letter.

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Replies (1)
Teljoy
Teljoy's reply15 Feb 2016, 09:21
Official
Hello Phantompta,

Thank you for the details,I understand that this would be frustrating, thus I have requested assistance from our Technical service department to contact you to assist and advise on a way forward.

Thank you.

Kind Regards

Wendy

Best regards,