CF
Candice F
1 reviews | Active since May 2015
04 Nov 2024, 08:19
****med by Teljoy
I bought a fridge with Teljoy in December 2023. Now I get a nofiction that my account is in arrears. They told me I dont have a debit order. So why are there no debit orders? Since December 2023?!?! Now I must pay R613 because there was no debit order??? Dont all accounts have debit orders? that is very unfair!!!
Helpful (0)
Replies (1)0
Replies (1)
Teljoy's replyOfficial
04 Nov 2024, 08:29Good day Candice,
We understand your concern and appreciate you bringing it to our attention. Please note, to assist with resolving the arrears amount, and to ensure the debit order is in place moving forward, we will escalate with the collections department to assist you further. We’re here to help ensure a smooth experience.
We understand your concern and appreciate you bringing it to our attention. Please note, to assist with resolving the arrears amount, and to ensure the debit order is in place moving forward, we will escalate with the collections department to assist you further. We’re here to help ensure a smooth experience.
Best regards,
Teljoy's reply04 Nov 2024, 08:29
Official
Good day Candice,
We understand your concern and appreciate you bringing it to our attention. Please note, to assist with resolving the arrears amount, and to ensure the debit order is in place moving forward, we will escalate with the collections department to assist you further. We’re here to help ensure a smooth experience.
We understand your concern and appreciate you bringing it to our attention. Please note, to assist with resolving the arrears amount, and to ensure the debit order is in place moving forward, we will escalate with the collections department to assist you further. We’re here to help ensure a smooth experience.
Best regards,