1 reviews | Active since Nov 2021
M
Teljoy sends an email to inform you about being a good customer and wanting to reward you with an exclusive offer. " you have been qualified for R499, no credit check, no vetting and no documents required. Just order and we will deliver your goods. " Not as it seems. After phone call after phone call, eventually I get told that my order will be processed. Then get an sms saying that I do not qualify. Email after email I eventually get a reply saying that they do not know why I got that email as I do not qualify for this exclusive offer. Clearly they still do vetting and credit checks to come to this outcome. Been 3 weeks since I first app****. Been a customer for 3 years with no payment problems and this is how you get treated and no one can give me an ànswer. Teljoy you are a joke. Cannot wait when my contract ends and I Own my goods that I have rented for 3 years.
This has been escalated to management. We apologise for the frustration and will provide you with feedback in due course.
Kind regards,
The Teljoy Team
This has been escalated to management. We apologise for the frustration and will provide you with feedback in due course.
Kind regards,
The Teljoy Team
