WN
Wilna N
1 reviews | Active since Sept 2021
04 Mar 2025, 14:57
Lost of my washing machine.
We have an insurance of electronic equipment repair with Tel joy.. I reported a washing machine that was faulty. I was informed by this company that Whirlpool left the country and they cannot get spares anymore. The washing machine was still relatively new . Because of this I purchased another washing machine after which I found out that Whirlpool never left the country but it was taken over by somebody else. It came clear to me that spares was still available and Tel joy use this unavailability to write off my machine.
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Wilna N's updateReviewer Update
04 Mar 2025, 15:02Teljoy. In December 2024 handed in a Hisense tv for repair. I was informed they do not fix tv's older than 8 years. This tv. was never returned to me. i had phoned three times now for them to send the tv back to me . Still no Teljoy
WN
Wilna N's update04 Mar 2025, 15:02
Reviewer Update
Teljoy. In December 2024 handed in a Hisense tv for repair. I was informed they do not fix tv's older than 8 years. This tv. was never returned to me. i had phoned three times now for them to send the tv back to me . Still no Teljoy
Teljoy's replyOfficial
04 Mar 2025, 15:34 Hello Wilna,
We sincerely apologize for the inconvenience you have experienced with both your washing machine and TV repair. Please be assured that your concerns have been escalated to the relevant department, and we are actively working to resolve the issue. Our team will reach out to you shortly to ensure both matters are addressed promptly.
We sincerely apologize for the inconvenience you have experienced with both your washing machine and TV repair. Please be assured that your concerns have been escalated to the relevant department, and we are actively working to resolve the issue. Our team will reach out to you shortly to ensure both matters are addressed promptly.
Teljoy's reply04 Mar 2025, 15:34
Official
Hello Wilna,
We sincerely apologize for the inconvenience you have experienced with both your washing machine and TV repair. Please be assured that your concerns have been escalated to the relevant department, and we are actively working to resolve the issue. Our team will reach out to you shortly to ensure both matters are addressed promptly.
We sincerely apologize for the inconvenience you have experienced with both your washing machine and TV repair. Please be assured that your concerns have been escalated to the relevant department, and we are actively working to resolve the issue. Our team will reach out to you shortly to ensure both matters are addressed promptly.