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Thabang S
1 reviews | Active since Aug 2022
10 Aug 2022, 07:16
Lies at Teljoy..empty promises...playing with customer's feelings
I app**** for a cellphone at Teljoy..(rent to buy)i was approved and sent me tracking emails and all that,then i again received an email and sms telling me that my order is with the courier company and it should reach me before close of business..okay i waited until the 5th day i then call them they take to pillar and post no one was telling me what was the hold-up..until a certain lady called me telling me my application was unsuccessful i am rejected..i asked then why was i told that i qualified and my order is on the way..she couldn't answer until now no one has said anything to me about what has happened..
Beware of Teljoy
Helpful (0)
Replies (5)0
Replies (5)Teljoy's replyOfficial
10 Aug 2022, 08:09 Hello Thabang , we sincerely apologise for your experience and we understand your frustration. We are investigating this for you and will get back to you with feedback soon.
Teljoy's reply10 Aug 2022, 08:09
Official
Hello Thabang , we sincerely apologise for your experience and we understand your frustration. We are investigating this for you and will get back to you with feedback soon.
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Thabang S's updateReviewer Update
10 Aug 2022, 09:06Im glad i got your attention and i will get feedback...your customer service is very questionable yooh...
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Thabang S's update10 Aug 2022, 09:06
Reviewer Update
Im glad i got your attention and i will get feedback...your customer service is very questionable yooh...
Teljoy's replyOfficial
10 Aug 2022, 09:32Our sales team leader has tried to call you but couldn't get through to you, would you please provide us with a suitable time to call you back.
Teljoy's reply10 Aug 2022, 09:32
Official
Our sales team leader has tried to call you but couldn't get through to you, would you please provide us with a suitable time to call you back.
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Thabang S's updateReviewer Update
10 Aug 2022, 09:35He/she can call me now..im nolonger busy..i was busy
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Thabang S's update10 Aug 2022, 09:35
Reviewer Update
He/she can call me now..im nolonger busy..i was busy
Teljoy's replyOfficial
10 Aug 2022, 09:55The team leader will call you back shortly.
Teljoy's reply10 Aug 2022, 09:55
Official
The team leader will call you back shortly.
