1 reviews | Active since Mar 2018
LIES AND DECEPTION
Ill start off with TELJOY is deceiving and full of LIES. They mislead you and cover up with calls of lies.
I have been promised my refund for two weeks Friday 4 people called me to say my money will be paid out late Friday afternoon or early Saturday morning . ITS MONDAY AND STILL NOTHING. If the items purchased wasn't for my children...I WOULD HAVE SENT IT RIGHT BACK. My account has been a mess since day 1. They ask you 1 million questions to answer then they still go against everything you say .
They scratch in your account before the agreed dates they ask If your salary date falls on a Monday when should they debit the account you reply and say the following Monday then they go and scratch the THURSDAY before payday. I cant wait for my items to paid up .I WILL NEVER USE THEIR SERVICE AGAIN.
the agents lie and deceive you just to get you off the phone.
This is most PATHETIC SERVICE EVER.
I WANT MY REFUND!!!! I NEVER AUTHORISED YOU TO DOUBLE DEBIT MY ACCOUNT
We sincerely apologise for the inconvenience caused.
We have escalated this to the manager and the team will be in contact with you.
Regards,
The Teljoy Team
We sincerely apologise for the inconvenience caused.
We have escalated this to the manager and the team will be in contact with you.
Regards,
The Teljoy Team
Your team has been in contact with me hence me saying they LIE. Are you lying too because errrrr its been a while and I'm still waiting. I don't think you read my complaint properly. or is this generic.
Your team has been in contact with me hence me saying they LIE. Are you lying too because errrrr its been a while and I'm still waiting. I don't think you read my complaint properly. or is this generic.
