K.A.K SERVICE; WORSE THAN ESKOM

I have contacted Teljoy numerous times but still have received zero feedback on when my faulty 55" Skyworth TV problem will be addressed it has been 3 Weeks now. I have not had this TV for even a month it broke in the first 3 Weeks I made the purchase.

Using the Contact form on the website does not work at all and is pretty useless unless new sales are made https://www.teljoy.co.za/contact Teljoy has proven they are good at selling you a product and not sticking to their word when it comes to service or repairs. I have filled in the contact form 4 times, sent 5 emails called three times where I was stuck on hold for 15-20 minutes.

I regret my choices here, I should have went with the FNB rent-to-own options. I am really fed up with Teljoy and their Bu11**** stories. I am considering canceling both the new TV orders and getting a refund if this does not get sorted out, I am quite aware of how the consumer protection act works etc and will happily get the necessary people involved if this continues.

Looking at the reviews on here everyone is struggling with a TV, maybe Teljoy is selling us old outdated DUD UNITS??

The service received is truly **********