1 reviews | Active since Feb 2022
Just when we think its better.it gets twice as bad.
Cant believe this,....just as we thought its getting better-we get proven different...so after teljoy contacted us yesterday to confirm delivery for today 14th by Nucleus couriers,and receiving an sms on the 14th from Nucleus couriers confirming that delivery will take place today 14th,we made arrangements to be available for courier with ID,but by 15:00 still no delivery and decided to call-after more than an hour holding and getting told to hold on and getting told we will call you back just now but we have to call again everytime being send backwards and forwards-NOW,16:19 14th teljoy tells us "there must have been a mistake somewhere because your order has been sent to Durban today by Nucleus couriers and will now only be delivered on the 18th.how is this even exceptable,and about 2 or 3 years ago this exact thing accurd,teljoy putted the wrong adress on my order and they delivered my parcel in cape town while I stayed in Mpumalanga,here we sit with the same exact error again.,...WHAT HAPPENED WITH TELJOY,USED TO BE SUCH A NICE EXPERIENCE WITH THEM BUT LATELY ITS JUST ONE PROBLEM ONTOP OF THE NEXT.and we actualy thought it will turn to the better when they called yesterday but clearly we have been mistaken.And so we wait apparently 4more days as they decided to re-schedule delivery without even informing us due to them sending our order to Durban instead of Mpumalanga.what a dissapointment
Inconvenienced caused and frustration is not nearly the words to be used as relevant anymore.
Inconvenienced caused and frustration is not nearly the words to be used as relevant anymore.
