It's not Teljoy, it's Telsad from now on

Item: Teljoy
Rating: 1
Author: JUMARI - CD

It's not Teljoy, it's Telsad from now on.

Their service is the worst. At this point they have forced me to contact bank and cancel my debit order and report them to CPA.

They don't reply on emails. They have blocked me on Whatsapp. They make false statements. They keep on saying they will escalate a matter but they actually don't. They say they will call back but they don't.

This company cannot be trusted. Make sure you get EVERY SINGLE THING they say in writing. Make sure to call them at least x5 a day to follow up on a query otherwise they wont do anything about it.

They totally disregard their customers side of contracts. If you have a query be sure to know you will not get answers in their so called turn around time and you most probably will not get an answer ever.

Helpful (0)

Replies (2)

J-C

JUMARI - CD's updateReviewer Update

24 Oct 2025, 11:29

Ha ha no you won't ? You have made it very clear that you don't care about replying so don't even bother.

J-C

JUMARI - CD's update24 Oct 2025, 11:29

Reviewer Update

Ha ha no you won't ? You have made it very clear that you don't care about replying so don't even bother.

Teljoy's replyOfficial

27 Oct 2025, 07:15

We’re very sorry to hear about your experience — it’s certainly not the level of service we aim to provide. While we can’t speak for other companies, we’d really like the opportunity to look into your concerns directly and assist wherever possible. Our technical team manager will contact you

Teljoy's reply27 Oct 2025, 07:15

Official