1 reviews | Active since Dec 2011
It is so unfair and quite sad
<p>I took appliances from Teljoy in 2014 (36 months rental agreement). Recently i have been having problems with regards to payments due to the fact that my account was behind in arrears, and the reason for being behing is that in 2016 from January, i spent months at Unitas hospital on a ventilator and machines, i was dicharged and spent another 2months at home recovering. And this cause a lot of problems with regards to my accounts that were behind. I have been struggling with a Teljoy one as well that i am trying to pay off. I realised that because i only have only 4months left to finish my rental contract with Teljoy (August 2017 the contract is over), now Teljoy are refusing to make payment arrangements with me for the remaining 4months and they are coming to collect the items. Only 4months left and i am making payment arrangements but they have refused. I think it's because i almost done with the payments, and with 4 months left, now they want to take the items back? No one wants to listen to me they want the outstanding balance of +-R4000.00 immediately or they are taking my items. How is that fair? 6 months of suffering from depression; on machines to help me breath for weeks, i still tried to keep up with my payments and now that i am almost done they want to take the items? How is that fair? i only have 4 months to go and want to make payment arrangements and you are refusing? just because i am almost done with the rental contract. How cruel is that?</p>
Good Day penny*****
Thank you for contacting Teljoy and for the details,we do appreciate your business and loyalty over the years.
Your concerns have been sent through to our Accounts department to contact you to advise and assist accordingly.
Thank you
Your Teljoy Team
Good Day penny*****
Thank you for contacting Teljoy and for the details,we do appreciate your business and loyalty over the years.
Your concerns have been sent through to our Accounts department to contact you to advise and assist accordingly.
Thank you
Your Teljoy Team
