LT
Lynette T

1 reviews | Active since Aug 2024

03 Sept 2025, 13:39

Inexperienced credit department

Please dont trust it when they say this company is a good credit builder. It is the second time they send a report of missed payments through to experian, HEAVILY influencing my credit score, when my account is in fact, up to date. The first time was because the payment was R6 short. They reported an R800+ missed payments. Trying to solve this issue is also a mission and their agents have the worst attitude when spoken to.

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Replies (1)
Teljoy
Teljoy's reply03 Sept 2025, 13:53
Official
Hello Lynette

 Thank you for bringing this to our attention. We sincerely understand your frustration and would like the opportunity to investigate this matter further. 

Our collections management will urgently review your account and resolve any discrepancies. We’re here to assist and ensure this is addressed correctly.