1 reviews | Active since Jun 2015
INCORRECT BILLING
<p>I AM NOW FEDUP!!!!!!!! WITH Teljoy phoning me to tell me my account is in arrears WHEN IN ACTUAL FACT IT IS NOT!!!!!!!!!!!!!!!!!!!!!!!!</p> <p> </p> <p>every month on the 28th I pay my account and EVERY MONTH I get notices that my account is in arrears! NOW! CAN SOMEONE WHO KNOWS HOW TELJOY'S BILLING WORKS PHONE ME because if another stupid call centre agent with an attitude calls me to tell me my account is in arrears WHEN IT IS NOT! I am going to take this to the newspapers.</p> <p> </p>
Good Day ruscotina
Thank you for the details,however kindly note that our billing is in advance thus we bill the 1st day of the month for the month.
Your request however has been sent through to our accounts Supervisor to contact and to clarify the billing process.
Thank you
Kind Regards
Wendy
Good Day ruscotina
Thank you for the details,however kindly note that our billing is in advance thus we bill the 1st day of the month for the month.
Your request however has been sent through to our accounts Supervisor to contact and to clarify the billing process.
Thank you
Kind Regards
Wendy