LM
Lifa M
1 reviews | Active since Dec 2019
02 Mar 2023, 11:36
Incompetence with a touch of lack of customer service
I went on the chat service to request my account statement, I'm told I have to wait for collections to send me an email as they are not able to help 3 hours later still waiting for the statement.
Helpful (0)
Replies (3)0
Replies (3)
Teljoy's replyOfficial
02 Mar 2023, 15:11Hello Lifa, we understand your frustration and we sincerely apologise for this. We have requested our team to send you the statement as you have requested.
Teljoy's reply02 Mar 2023, 15:11
Official
Hello Lifa, we understand your frustration and we sincerely apologise for this. We have requested our team to send you the statement as you have requested.
LM
Lifa M's updateReviewer Update
02 Mar 2023, 16:06Why have a chat based option if it is not able to assist? Thank your team has sent me the statement.
LM
Lifa M's update02 Mar 2023, 16:06
Reviewer Update
Why have a chat based option if it is not able to assist? Thank your team has sent me the statement.
Teljoy's replyOfficial
02 Mar 2023, 16:28We are so glad that our team could assist.
Teljoy's reply02 Mar 2023, 16:28
Official
We are so glad that our team could assist.