I highly recommend NOT to ever use Teljoy!

If I could I would use minus rating points! I have been waiting for over a month now on a bed which is firstly ridiculous but my main frustration is the the customer service. Firstly you wait forever to get through to someone. No one can tell you what is happening with your order and either get told they will phone you back which they NEVER do or you get transfered to another agent where you get put on hold AGAIN and at some point hung up on. I am so upset I am locked into something for 3 years that starts off this bad! Service is shocking. I was promised that the bed would arrive last week which it did not. The fridge that we ordered and it got delivered is dented on the side and bottom piece is broken off. No-one can tell me when a replacement fridge will be sent and what is the solution from Teljoy is to just use the broken fridge until a new one arrives which tells me that I will be waiting for a very long time before this replacement is received. Clearly no staff member can work happily in a place where the system is failing. I am over calling and being on hold all day long with absolutely no resolution.