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Ayanda D
1 reviews | Active since Sept 2021
23 Oct 2025, 09:27
How I regret
I haven't even received my order yet I'm having trouble getting a straight answer as to when I'll receive my order. They called saying that I should have my ID copy ready they will delever on yesterday (22/10/2025) noone pitched and no calls, I had to call and being transferred all the time and get through voicemails. I want to cancel sana, I don't have patience for this. I have to be at work on other days.
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Teljoy's replyOfficial
23 Oct 2025, 09:55Thank you for reaching out, and we sincerely apologize for the inconvenience and frustration caused by the delay and lack of communication regarding your delivery. This is certainly not the level of service we aim to provide. We have escalate this matter to our logistics manager to assist with delivery and provide you with a confirmed date and time.
Best regards,
Teljoy's reply23 Oct 2025, 09:55
Official
Thank you for reaching out, and we sincerely apologize for the inconvenience and frustration caused by the delay and lack of communication regarding your delivery. This is certainly not the level of service we aim to provide. We have escalate this matter to our logistics manager to assist with delivery and provide you with a confirmed date and time.
Best regards,