Horrified with aftercare service

Worst aftercare service ever.

I have been trying to get my washing machine sorted out since February. Teljoy states the deliver and install. Send some one to deliver no problem the driver refuses to enter my property due to a dog single woman I had to take the washing machine in by myself which was left on the outside of my gate. Do the whole thing of installation and all and the machine does not work E1 is the new language in my house. Done every thing that needed to be done even installed a water pressure thing. Still E1. The whole of a week nothing, I tell you nothing 1 phone call saying Defy is coming out which surprize surprize did not happen. Once again I communicate once again I get the same answers. How do you do aftercare service which Teljoy is so proud of and then boom you pay through out everything without fail you pay for the goods you rent. I pay for a dud and washing by hand. Is what you say and what you do suppose to be 2 different things.

Needless to say I am still waiting.