BF
Barry F
1 reviews | Active since Dec 2017
07 Sept 2024, 15:25
Horrible service from Bradwyn at Teljoy
They list you on SAFPS when you challenge them on an account which they were over charging me on, after a particular rent to own contract had matured. Not only have they not cleared my name, they have not updated my credit profile or are willing to supply me with a paid up letter to do this myself.
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Replies (3)
Teljoy's replyOfficial
07 Sept 2024, 16:18Hello Barry
Thank you for bringing this matter to our attention. We sincerely apologize for the distress caused regarding the listing on SAFPS and the unresolved issues with your credit profile.
We fully understand the gravity of the situation and regret any impact this may have had on your financial standing. After reviewing your case, we recognize that this should have been addressed promptly, especially since you have raised concerns about overcharging after your rent-to-own contract matured.
Thank you for bringing this matter to our attention. We sincerely apologize for the distress caused regarding the listing on SAFPS and the unresolved issues with your credit profile.
We fully understand the gravity of the situation and regret any impact this may have had on your financial standing. After reviewing your case, we recognize that this should have been addressed promptly, especially since you have raised concerns about overcharging after your rent-to-own contract matured.
Teljoy's reply07 Sept 2024, 16:18
Official
Hello Barry
Thank you for bringing this matter to our attention. We sincerely apologize for the distress caused regarding the listing on SAFPS and the unresolved issues with your credit profile.
We fully understand the gravity of the situation and regret any impact this may have had on your financial standing. After reviewing your case, we recognize that this should have been addressed promptly, especially since you have raised concerns about overcharging after your rent-to-own contract matured.
Thank you for bringing this matter to our attention. We sincerely apologize for the distress caused regarding the listing on SAFPS and the unresolved issues with your credit profile.
We fully understand the gravity of the situation and regret any impact this may have had on your financial standing. After reviewing your case, we recognize that this should have been addressed promptly, especially since you have raised concerns about overcharging after your rent-to-own contract matured.
BF
Barry F's updateReviewer Update
07 Sept 2024, 17:15So what will be done about it?
BF
Barry F's update07 Sept 2024, 17:15
Reviewer Update
So what will be done about it?
Teljoy's replyOfficial
09 Sept 2024, 08:00Hello Barry
We are currently reviewing your account to ensure that any overcharges are rectified, and all the necessary corrections are made. We will contact you directly with a detailed breakdown of any discrepancies and how they have been resolved.
We are currently reviewing your account to ensure that any overcharges are rectified, and all the necessary corrections are made. We will contact you directly with a detailed breakdown of any discrepancies and how they have been resolved.
Teljoy's reply09 Sept 2024, 08:00
Official
Hello Barry
We are currently reviewing your account to ensure that any overcharges are rectified, and all the necessary corrections are made. We will contact you directly with a detailed breakdown of any discrepancies and how they have been resolved.
We are currently reviewing your account to ensure that any overcharges are rectified, and all the necessary corrections are made. We will contact you directly with a detailed breakdown of any discrepancies and how they have been resolved.