SS
Simoné Strauss

1 reviews | Active since Mar 2023

04 Dec 2023, 14:16

HORRIBLE SERVICE - DO NOT USE!!!!!

I wish there was an option to give LESS than 1 star!! I will in my whole life never use or suggest Teljoy to anyone, the communication is much worse than the service you receive I have sent COUNTLESS of mails, I phoned seems like no one works there, I settled my account end of November, the collections department decides to phone me and my husband telling us i am in errors with R37.00 and their respond to this is if I want to own my appliances I have to pay, skip one week ahead I get an sms saying now that I owe them R918.57 when you query this they have absolutely nothing to say for themselves so in my opinion Teljoy can go f*&$ themselves

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Replies (1)
Teljoy
Teljoy's reply04 Dec 2023, 14:34
Official
Hello Simoné, We understand your and sincerely apologize for the inconvenience caused. We will look into the matter with our collections team and revert back to you swiftly.