kS
khulekani S
1 reviews | Active since Jan 2017
11 Apr 2023, 09:11
****, horrible service but quick to debit accounts
once again terrible service no refund from teljoy which was promised in 3 to 10 days today is the 11 day no reply to emails or the complaints box washing machine had to be delivered last week nothing as yet I'm really disappointed and would like to cancel the contract im speechless
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Replies (4)0
Replies (4)
Teljoy's replyOfficial
11 Apr 2023, 11:42Hello Khulekani, we understand your frustration and sincerely apologize for the inconvenience caused. We will look into this matter and revert back to you swiftly.
Teljoy's reply11 Apr 2023, 11:42
Official
Hello Khulekani, we understand your frustration and sincerely apologize for the inconvenience caused. We will look into this matter and revert back to you swiftly.
kS
khulekani S's updateReviewer Update
13 Apr 2023, 18:47once again terrible service no refund from teljoy which was promised in 3 to 10 days today is the 13 day no reply to emails or the complaints box washing machine had to be delivered last week nothing as yet I'm really disappointed and would like to cancel the contract don't even bother bringing the machine and can i please have my refund and cut ties cause you so quick to debit and i don't need one of your petty response. can i please have my refund and that's it
kS
khulekani S's update13 Apr 2023, 18:47
Reviewer Update
once again terrible service no refund from teljoy which was promised in 3 to 10 days today is the 13 day no reply to emails or the complaints box washing machine had to be delivered last week nothing as yet I'm really disappointed and would like to cancel the contract don't even bother bringing the machine and can i please have my refund and cut ties cause you so quick to debit and i don't need one of your petty response. can i please have my refund and that's it
kS
khulekani S's updateReviewer Update
13 Apr 2023, 18:47once again terrible service no refund from teljoy which was promised in 3 to 10 days today is the 13 day no reply to emails or the complaints box washing machine had to be delivered last week nothing as yet I'm really disappointed and would like to cancel the contract don't even bother bringing the machine and can i please have my refund and cut ties cause you so quick to debit and i don't need one of your petty response. can i please have my refund and that's it
kS
khulekani S's update13 Apr 2023, 18:47
Reviewer Update
once again terrible service no refund from teljoy which was promised in 3 to 10 days today is the 13 day no reply to emails or the complaints box washing machine had to be delivered last week nothing as yet I'm really disappointed and would like to cancel the contract don't even bother bringing the machine and can i please have my refund and cut ties cause you so quick to debit and i don't need one of your petty response. can i please have my refund and that's it
Teljoy's replyOfficial
14 Apr 2023, 08:37Our team did try to contact you but could not get hold of you, the refund has been paid into your account.
Teljoy's reply14 Apr 2023, 08:37
Official
Our team did try to contact you but could not get hold of you, the refund has been paid into your account.